Panasonic Starts Accepting Orders for Robotic Solutions Utilizing Pepper

Behavioral programming that conforms to work activities enables coexistence and collaboration among people and robots.
With its natural language AI (artificial intelligence), Pepper has the ability to accurately repeat conversation and motion patterns. On the other hand, there are limits to the content and volume of information that needs to be input in advance, resulting in restrictions on conversations and motions. In order to help revolutionize our customers’ work processes, we ask customers about various issues and requests, and then develop work-related applications that maximize Pepper’s strengths. In this way, we build environments that allow people and robots to join together and collaborate.

Pepper and Panasonic technology are combined in individual designs upon request.
For example, by adding OCR (Optical Character Recognition) to Pepper, it can read the information on a business card when a visitor comes to the reception desk, and then check the database to automatically find and call the person in charge. Facial recognition technology allows Pepper to distinguish the personal attributes (gender, age, etc.) of visitors, and to change its response pattern appropriately. Combining Pepper and Panasonic Group technology in this way makes it possible to offer customers their very own, unique robot system.

Big Data acquisition and analysis technologies are used to enhance Pepper’s work capabilities.
In order to expand robotic applications and increase autonomous responses, robots must deduce features and trends from a massive amount of data, and have a system that is able to utilize it. As such, Panasonic collects and analyzes a wide variety of data from the situations in which Pepper is used, in order to feedback the results to the development process and improve Pepper’s working capability.